#WhitePaper

América Latina Encuentra Su Voz

31/07/2019 Descargar

En una era en la que los consumidores tienen el poder sobre las marcas y exigen una personalización cada vez mayor para satisfacer sus necesidades individuales, la misión de iProspect es conocerlas y anticipar lo que pedirán a continuación. En 2018 quedó claro que el consumidor latinoamericano está listo y ansioso por usar tecnologías de última generación para sus compras. Nuestro estudio sobre el rol que juega la tecnología de Voz en la creación de marca y comercio electrónico, el primero en su tipo en América Latina, lo demuestra. iProspect está aquí para ayudar a las marcas a recorrer este nuevo camino, desarrollar los futuros consumer journeys y ser los primeros en cerrar la brecha entre lo que los consumidores quieren y cómo las marcas pueden satisfacer sus necesidades.

¿Con qué frecuencia, cuándo y por qué las personas en América Latina usan Voz? ¿Cuáles son sus expectativas y podrá la tecnología satisfacerlas? ¿El comercio juega un papel en este nuevo espacio? ¿Cómo pueden las marcas aprovechar al máximo el auge de la tecnología de Voz y los asistentes digitales en la actualidad?

En iProspect, generamos resultados comerciales para muchas de las principales marcas mundiales. Nuestra reciente encuesta de consumidores en Argentina, Brasil, Chile, Colombia y México es una primera mirada en profundidad de sus razones, expectativas, deseos y actitudes sobre Voz.

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The global demand for privacy is one of the most consequential consumer dynamics at play today. Across the globe, 91% of consumers are concerned about the amount of data that companies can collect about them, [i] and 42% have taken steps to reduce the amount of data they share online.[ii] In light of this desire for increased privacy, most technology platforms have recently implemented or announced restrictions around data collection and user tracking through their web browsers and operating systems. For brands and the advertising industry, the magnitude of this evolution is massive. On the short term, it is undoubtedly a source of conundrums for many marketers and publishers. Processes, ways of workings, legal compliance efforts, technology stacks, customer data strategies – even business models – must be reviewed and rethought to limit business disruption. Yet, in the long term, it offers a unique opportunity to (re)build trust between brands and consumers around the data issue. Success will hinge on increasing efforts to educate audiences (67% of consumers declare they have little to no understanding about how their data is being used[iii]) and defining a right value exchange that works for all (only 15% of consumers feel they are getting a good value from granting access to their data[iv]). In the midst of sensationalist headlines, technical solutions still being worked out, and a lack of shared standards to get behind, it is normal for marketers to feel lost and nervous. In a recent marketer survey we conducted, 60% of respondents declared they are not familiar with tracking prevention or are unsure about the consequences on their business, showing that this fast-changing landscape is not fully understood yet.[v] In this new dentsu definitive guide for global marketers, The Cookieless World, we rise above unique market perspectives and cut through the ambient noise to help you focus on what you should know today and investigate tomorrow to be ready in 2023, when the world will become cookieless. For more, download the full report today: http://ow.ly/KDTK50FKTaJ [i] Microsoft Advertising in partnership with iProspect, 2020 Consumer Privacy and Brand Trust Survey, Dec 2019 – Mar 2020, as featured in the report In Brands We Trust, published in April 2020 [ii] Dentsu, Decoding Data Dynamics: Digital Society Index 2020, Global survey of 32,000 respondents [iii] MMicrosoft Advertising in partnership with iProspect, 2020 Consumer Privacy and Brand Trust Survey, Dec 2019 – Mar 2020, as featured in the report In Brands We Trust, published in April 2020 [iv] Microsoft Advertising in partnership with iProspect, 2020 Consumer Privacy and Brand Trust Survey, Dec 2019 – Mar 2020, as featured in the report In Brands We Trust, published in April 2020 [v] iProspect, iProspect 2020 Global Client Survey, November 2020, as featured in Future Focus 2021: Brands Accelerated, published in April 2021 0 3 min de lectura

América Latina Encuentra Su Voz

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