Associate Director, Human Resources


Brand: iProspect
Location: New York - 150 E 42nd
Full Time / Part Time: Full time
Post Open Date: 01/07/2020


Responsibilities include, but are not limited to:

HR Leadership & Partnership:

  • Proactively engages with senior leaders within office/region to establish relationships and to build initiatives that meet corporate HR goals as well as local business objectives.
  • Leads local HR team by setting structure, roles and responsibilities and objectives that drive collaboration and career growth.
  • Act as part of the iProspect HR leadership team driving strategies and initiatives that go beyond local office ownership and execution.
  • Exemplify HR standards.  As a key member of the local office leadership sets practices and initiatives that drive culture and desired behaviors.

Employee Relations:

  • Provides counsel and advice to employees and managers to ensure appropriate steps are taken with respect to all employee relations issues within the company’s policies and procedures.
  • Works with management to resolve any conflicts within management structure or between employee/manager relationships.
  • Responsible for overseeing all performance improvement plans including review of all plans and management of timeframes.
  • Responsible for ensuring the Exit Interview process for all terminating employees including involuntary separation agreements/terms is executed well for all employees with ownership for VP level and above staff.


  • Actively participate in and share responsibility for administering the benefit plans in accordance with the Plan agreements and established policies. 
  • Act as local benefits contact in coordinating with corporate benefits function all aspects of enrollment, changes, etc.
  • Exercise knowledge of state laws to ensure compliance on all levels with respect to benefits (unemployment, FMLA, etc.)
  • Manage all local Leave of Absence requests, supervision and returns.
  • Manage local work life benefits programs/activities (corporate anniversary gifts, wellness programs, local volunteer programs and local employee discount/convenience programs).

Compensation/Performance Management Planning:

  • Together with VP, HR manage the performance management (PMP) and compensation review processes
  • Provide input for ongoing industry and geographic compensation competitiveness.
  • Manage all local requests for payroll issues and coordinate with corporate payroll function (new hires, terminations, W-2 changes, direct deposit, etc.)


  • Works in conjunction with senior HR management and recruitment team to ensure workforce planning is reflected in recruitment efforts. 
  • Meets weekly with local HR team to ensure collaboration for on-boarding and other HR activities.
  • Owns local recruitment process and approach. 
  • Owns the offer negotiation process and adheres to company salary requirements and gets proper approvals for recruitment budgets.
  • Ensures all new hires have executed all appropriate documents prior to hire (or within allotted timeframes).

Organizational Development/Training:

  • Works with key individuals in the development of training and development programs for employees at all levels that will enable them to develop the skills required to perform their jobs satisfactorily; and that will enable the Company to have a trained workforce that can achieve its corporate objectives.  Works with the VP, HR to implement corporate initiatives and leverage corporate content for local training and organizational design initiatives.
  • Assist in the implementation, and development of the changes in the desired organization structure, if any.

Data Integrity/HRIS Management:

  • Oversee and audit all local employee data on an ongoing basis to ensure all data is up to date (supervisor, title, salary, etc.)
  • Oversee local data input for accuracy prior to corporate input
  • Oversee local resources in responding to local data requests/audits

Strategic Thinking & Leadership:

  • Lead and contribute to the development of Human Resources, Organizational Development and retention strategies 
  • Articulate effective strategic rationale and logic flow
  • Ensure key information is provided to team regarding internal agency issues, changes in account status, etc.
  • Respond appropriately when presented with problems and issues
  • Seek lasting solutions rather than quick fixes
  • Train, motivate, develop and lead a HR team
  • Construct and deliver accurate, honest and timely performance management documents


Communications Skills:

  • Express oneself clearly and concisely in oral communications
  • Write in a clear, compelling and concise manner
  • Organize ideas and information logically and sequentially
  • Develop presentation materials/reports that are clear, compelling and persuasive
  • Adapt communication style to relevant audience
  • Establish and maintain communications process within HR group and internal operational teams
  • Maintain frequent/as needed communication with the agency partners and disseminate pertinent information to the HR team


  • Bachelor’s Degree
  • 6-10 years experience in a generalist role acting independently
  • Proven ability to forge relationships with senior management
  • Prior work experience in a service company environment
  • Advanced knowledge of MS Excel, HRIS systems
  • Ability to work independently
  • Must possess strong analytical and problem solving abilities
  • Must be versatile and detail oriented
  • Must be detail oriented – never leaving questions unanswered
  • Must be responsive and service oriented
  • Must possess strong analytical and problem solving abilities
  • Must possess leadership attributes and demonstrate HR competence at most senior levels in the organization
  • Must have superb written and oral communication skills
  • Must be able to present recommendations/ideas to broad teams
  • Must have experience executing simple and complex strategies that support HR and business objectives