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The Beginning of A New Era

The Beginning of A New Era

The global demand for privacy is one of the most consequential consumer dynamics at play today.   Across the globe, 91% of consumers are concerned about the amount of data that companies can collect about them, [i] and 42% have taken steps to reduce the amount of data they share online.[ii]   In light of this desire for increased privacy, most technology platforms have recently implemented or announced restrictions around data collection and user tracking through their web browsers and operating systems.   For brands and the advertising industry, the magnitude of this evolution is massive.   On the short term, it is undoubtedly a source of conundrums for many marketers and publishers. Processes, ways of workings, legal compliance efforts, technology stacks, customer data strategies – even business models – must be reviewed and rethought to limit business disruption.   Yet, in the long term, it offers a unique opportunity to (re)build trust between brands and consumers around the data issue. Success will hinge on increasing efforts to educate audiences (67% of consumers declare they have little to no understanding about how their data is being used[iii]) and defining a right value exchange that works for all (only 15% of consumers feel they are getting a good value from granting access to their data[iv]).   In the midst of sensationalist headlines, technical solutions still being worked out, and a lack of shared standards to get behind, it is normal for marketers to feel lost and nervous. In a recent marketer survey we conducted, 60% of respondents declared they are not familiar with tracking prevention or are unsure about the consequences on their business, showing that this fast-changing landscape is not fully understood yet.[v]   In this new dentsu definitive guide for global marketers, The Cookieless World, we rise above unique market perspectives and cut through the ambient noise to help you focus on what you should know today and investigate tomorrow to be ready in 2023, when the world will become cookieless.   For more, download the full report today: http://ow.ly/KDTK50FKTaJ    [i] Microsoft Advertising in partnership with iProspect, 2020 Consumer Privacy and Brand Trust Survey, Dec 2019 – Mar 2020, as featured in the report In Brands We Trust, published in April 2020   [ii] Dentsu, Decoding Data Dynamics: Digital Society Index 2020, Global survey of 32,000 respondents   [iii] MMicrosoft Advertising in partnership with iProspect, 2020 Consumer Privacy and Brand Trust Survey, Dec 2019 – Mar 2020, as featured in the report In Brands We Trust, published in April 2020   [iv] Microsoft Advertising in partnership with iProspect, 2020 Consumer Privacy and Brand Trust Survey, Dec 2019 – Mar 2020, as featured in the report In Brands We Trust, published in April 2020   [v] iProspect, iProspect 2020 Global Client Survey, November 2020, as featured in Future Focus 2021: Brands Accelerated, published in April 2021 0

Dont Be Blinded By The Ad Strength An Experiment On The Impact Of Ad Strength

Dont Be Blinded By The Ad Strength An Experiment On The Impact Of Ad Strength

Now that Responsive Search Ads (RSAs) have become the default ad type, ad strength is becoming more important. Therefore, we set up an experiment to understand the influence of this metric on performance. Surprisingly, the results revealed that ad strength is actually less important than you might think.  No correlation between quality score and ad strength At first, we investigated if there is a correlation between quality score and ad strength by comparing those two metrics among 5.000 ad groups. The results reveal that there is no correlation. Correlation -0,02 (+300.00 clicks) The experiment We wanted to do a more thorough experiment to further investigate what the impact is of ad strength on performance. To do this, we set up a drafts and experiment for Albert Heijn, a big Dutch retail client, in which we manipulated the ad strength. How did we manipulate the ad strength? To tweak ad strength and discover the possible differences in performance, we made use of pinning and unpinning headlines and descriptions. In the control group, we pinned all headlines and descriptions which resulted in good ad strength. In the experiment, all the headlines and descriptions were unpinned which resulted in excellent ad strength.  How did we limit the influence of external factors? To get a solid and clean experiment, and to make sure the only thing that could affect the outcome was ad strength, all conditions were kept the same such as: - Fixed bids - Equal keyword scope - Same extensions - Same content of the RSAs - No ETAs - Distribution of impressions: the data was cleaned by removing ad groups where the difference in impressions between the control and experimental group were >+10% The results Finding 1: a higher ad strength doesn’t mean better performance (!)  For us this came as a big surprise, as we thought that a higher ad strength would indicate higher quality ads and thus better performance. However, we saw that an excellent ad strength showed a lower click-through-rate (CTR), a lower conversion rate and a lower quality score compared to a good ad strength.  Results experiment Possible explanation for finding 1 What we’ve experienced in the past is that unpinning is a really important factor for Google to determine the ad strength. Google states that by unpinning, different combinations can be tested which will potentially increase performance. However, we think this will also lead to less relevant combinations which will negatively influence performance. This is supported by the fact that in our experiment the lower quality score was mostly a result of the ad relevance (92%) and the expected CTR (8%). So, unpinning does lead to a higher ad strength, but the less relevant combinations ultimately lead to a lower CTR, conversion rate and quality score.  Finding 2: time did not positively contribute to better performance Even though Google will also test less relevant combinations, we expected it would learn from the less relevant combinations causing the quality score to improve over time. However, further analysis showed that this was not the case.  Quality score over time Next steps Don’t be blinded by the ad strength! A higher ad strength doesn’t mean: better CTR, better conversion rate or better quality score. Keep the focus on performance, even though it might mean pinning your headlines and descriptions and therefore having a lower ad strength.  Keep in mind that RSAs and ad strength are still in development, so the results we presented might be different in one or two years. For this reason, we recommend to not only conduct a similar experiment yourself, but to also leave this experiment running so you can keep a close eye on the impact of the ad strength.   This article is published on July 15th, 2021 on PPC Hero. 0

Future Focus 2021: Brands Accelerated

Future Focus 2021: Brands Accelerated

The new iProspect Future Focus report explores the intersection of consumer attention, commerce and data.    Today, we officially launch Future Focus 2021: Brands Accelerated as the essential read for conscientious marketers seeking to explore and exploit the latest consumer and industry advancements for brand growth. The 75+ page report addresses some of the most pressing aspects of modern marketing including; the battle for attention, wholesale changes in data privacy, and the emergence of assisted commerce.    Combining evidence-based research with interviews and responses from over 200 brand marketers in 29 countries, the Future Focus 2021: Brands Acceleratedreport delves deep into the challenges and opportunities faced in the current global climate and within the immediate media landscape. And, convenience and relevancy of media to the consumer is key, as 61% of marketers, polled for the report, considered ‘building a highly convenient experience for the consumer’ as the most powerful lever to generate business growth.i    The content of this sixth edition of the Future Focus series typifies the intricacies of bringing brand and performance together to achieve growth.     “Despite the challenging times we live in, I believe there have never been so many opportunities in media. With our new and unique approach of performance-driven brand building, we are firmly optimistic about the future and resolved to make it happen, today. With Future Focus 2021: Brands Accelerated as their guidebook, I hope all marketers will be able to leverage the growth potential afforded at these significant intersections of media, data, commerce and culture.”  Amanda Morrissey, Global President of iProspect    The findings showed that around 2 in 5 marketers (42%) still think the linear path to purchase is as relevant today as it was decades ago, despite the rise of digital. While at the same time 32% of marketers feel that expanding commerce capabilities is important for the 2021 roadmap, however 26% see this as one of the most difficult challenges this year.ii      Practical advice to marketers.   In addition to discussing and dissecting the impact of major global industry trends and innovations, the report spotlights the relevancy and opportunity for brands, regardless of sector, to capitalise on these seismic shifts in the media landscape. Examples of the report’s advice and guidance for marketers worldwide include:    #1: Commerce is Everywhere    Organisations should strive to build and maintain an accurate picture of their commerce capabilities across five key dimensions: desirability, availability, findability, buyability, and repeatability. This will help them define the most profitable commerce model for their brand, better integrate their e-commerce and stores into an actionable omnichannel strategy, explore new growth channels, and turn media opportunities into transaction opportunities.    #2 The Battle for Attention  Brands should consider factoring attention into their media optimisation and measurement efforts to elevate the impact and efficiency of their investment. To maximise audience attention, they should ensure the content and experiences they design truly align with consumer intent, and that the campaigns they develop do not relegate diversity and inclusivity as afterthoughts.  #3 The New Data Playbook    On the data front, organisations should embrace the new privacy-conscious world by re-evaluating the value exchange they offer to their audiences and anticipate technological changes to minimise business disruption. This is the occasion to explore opportunities for automation, evaluate the quality of the data they collect and process, and more broadly reflect upon how data is effectively used to inform decisions.    The last point is of particular significance as the report found in some circumstances there are huge disparities between what the consumer and brand marketer think, when it comes to assessing data value. Only 9% of marketers believe helping a company improve products or services is an incentive for consumers to share their data, while 44% of consumers believe it is a good enough reason to release personal identifiable information (PII) to the brand.iii      Download your copy of Future Focus 2021: Brands Accelerated now.    -----------------------------------------   [i] Proprietary omnibus survey: iProspect, 2020 Global Client Survey, 12 Oct–11 Nov 2020, 202 respondents. [ii] Proprietary omnibus survey: iProspect, 2020 Global Client Survey, 12 Oct–11 Nov 2020, 202 respondents. [iii] iProspect 2020 Global Client Survey (Oct 2020) and iProspect and Microsoft Advertising, Consumer Privacy and Data Survey (Mar 2020) Content 0