Director - Performance

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Job Description

Key responsibilities:

  • Works closely with Head of Performance, develops and evangelises overall strategy and approach
  • Typically works on multiple, large or complex clients and develops overall strategy and goals for the team
  • Manages team and leads recruiting efforts for assigned roles. Owns the team development process to train and develop team abilities​
  • Proactively looks for ways to improve current processes or introduce new approaches that will contribute to the clients’ success
  • Manages and maintains client relationships and is the main point of escalation for client issues