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Client Strategy Director


Brand: Scorch
Location: Sydney - 20 Windmill Street, Australia
Full Time / Part Time: Full time
Post Open Date: 01/17/2020

About Us

Scorch is an innovative creative digital marketing agency with offices in Sydney and Melbourne. You will be joining a talented team helping our clients navigate the consumer and media landscape and leverage data and insight to deliver innovative, integrated and effective digital media solutions.

As part of the Dentsu Aegis Network you will be an integral part of a global network, working with and learning from the best in the industry.

Plus there are all the perks; from team lunches at our favourite spots in South Melbourne and fresh fruit in the morning to our training programmes, industry and partner events, great team socials, drinks on a Friday - and of course the ping pong table.

Role Overview

The Client Strategy Director will have responsibility for the client’s digital strategy and success. This person will act as the link between DAN and the client and will manage the planning, organising and monitoring of digital campaigns and projects. They will also be accountable for client roadmap planning, developing client opportunities and relationships and the profitability of the client,

Key Accountabilities

  • Working with support from the Head of Client Partnerships and specialist teams, this person will be responsible and accountable for the client digital business.
  • Define and ensure delivery of the client digital roadmap.
  • Strong understanding of the key issues facing the client business and leading the sharing/interpretation of these.
  • Ensure a strong partnership with client, as well as the DAN network brands including iProspect.
  • Deliver regular thought pieces on the changing digital landscape.
  • Develop proactive digital income opportunities; delivering to agreed financial and business goals. • Devising the client digital strategy
  • Maintain a collaborative relationship with all other agency partners.
  • Ensure work delivered to client is of highest standard; review all key documents and presentations prior to distribution (particularly those documents produced by junior team members).
  • Resolve minor team and client issues when they arise. Internal: Team Management
  • Support the Head of Client Partnerships whenever required, keeping them up to date on client status and matters of strategic importance.
  • Actively collaborate with the Account Manager, Data Analyst and Executives, by providing guidance and mentoring.
  • Escalate any serious issues to leadership.
  • Support and lead new business pitches.
  • Provide specialist digital advice where appropriate and seek advice from specialist teams when required.
  • Share digital knowledge across the team with other disciplines whenever appropriate.

At DAN, a diverse and inclusive culture enables our employees to bring their whole selves to work, and be proud of doing so.  For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.