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Senior Performance Manager

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Brand: iProspect
Location: Ho Chi Minh – Lim Tower 3 - 29A Nguyen Dinh Chieu street, Da Kao, District 1, Vietnam
Full Time / Part Time: Full time
Post Open Date: 07/30/2020

Client • Working with support from the Digital Director and Head of Digital, this person will be responsible and accountable for the client digital business. • Ensure delivery of the client digital roadmap. • Strong understanding of the key issues facing the client business and leading the sharing/interpretation of these. • Ensure a strong partnership with client, as well as the DAN network brands including iProspect. • Deliver regular thought pieces on the changing digital landscape. • Develop proactive digital income opportunities; delivering to agreed financial and business goals. • Support the Digital Director and Head of Digital with devising the client digital strategy where required. • Work with the local markets to raise the level of digital expertise. • Apply analytics and insight to the digital data for local markets. • Maintain a collaborative relationship with all creative agency partners. • Ensure work delivered to client is of highest standard; review all key documents and presentations prior to distribution (particularly those documents produced by junior team members). • Resolve minor team and client issues when they arise. Internal: Team Management • Support the Digital Director and Head of Digital whenever required, keeping them up to date on client status and matters of strategic importance. • Actively manage the Account Manager, Data Analyst and Executives, by providing guidance and mentoring. • Escalate any serious issues to the Digital Director and Head of Digital. • Support new business pitches from time to time. • Provide specialist digital advice where appropriate, and seek advice from specialist teams when required. • Share digital knowledge across the team with other disciplines whenever appropriate.