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Paid Social Manager

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Job Description

Role Overview

iProspect is a global, award-winning marketing agency that drives digital performance for many of the world’s largest brands. We pride ourselves on the loud drumbeat of innovation that sounds through the company. It drives the way we help solve clients’ problems, the way we build teams and product as well as the way through which we train and develop our people.

We strive to create an environment that fosters collaboration, celebrates creativity, and encourages our employees to champion superior work and for us to develop superior working lives.

As a Paid Social Manager, you will have a hands-on role and be a part of the management team within the Social Department. A Social Media Manager must lead, inspire and develop Account (Senior) Executives & Assistants to deliver best-in-class Paid Social implementation.

Your role will be to lead the account management of a portfolio of clients, as well as leading a team of social experts. The role requires the management of client progress in terms of quality and growth in investment, as well as the development of your direct team. The role covers working across Facebook, Instagram, Twitter, YouTube, Pinterest and LinkedIn as well as emerging platforms such as Twitch.

Key Accountabilities

  • Demonstrate a strong understanding & showcase a practical ability of working with Paid Social platforms and concepts.

  • Challenge & interrogate briefs, ensuring delivery is of the highest standard, on time and in line with agency values.

  • Lead client meetings, building bespoke documents with value-added insight.

  • Continually review and suggest changes to tactics based on current performance and impact on campaign goals & KPIs.

  • Monitor client results and delivery against forecast & provide clear strategic direction on how to improve performance. Check all report data & commentary produced by team for accuracy & quality.

  • Manage & own the workflow of your team. Ensuring deadlines are met, actively working on accounts where necessary.

  • Responsible for quality of all work output from your team across all clients and that it conforms to agency best practice.

  • Complete internal audits across your team’s clients & action results into account improvements.

  • Oversee the Implementation of client set up process including analytics, tracking, reporting & finance.

  • Identify workload pressures in team, working in the short term to meet deliverables/deadlines by contributing to the workloads while longer term working with the senior team to identify ways to be more efficient.

  • Build & maintain project plans outlining all key tasks for clients. Ensure work is always in line with client's overall strategy.

  • Build & maintain account development plans; ensuring client history, goals & direction is regularly and accurately logged.

  • Continually review & suggest changes to tactics based on current performance and impact on campaign goals & KPIs.

Professional Skills

  • Ability to understand, follow and devise processes. If processes are developed, you need to cross-pollenate across different accounts to help the wider team and department.

  • Ability to identify issues and be pro-active in providing solutions.

  • A high degree of numeracy and literacy.

  • Ability to work under pressure and with short deadlines, across a high level of accounts.

  • Effective in managing people (team of 2-6 people).

  • Highly literate in MS Excel, PowerPoint and Word.

  • Effective analytical and problem solving skills.

  • Effective communication skills.

  • Effective presentation skills.

  • Effective time management skills with the ability to multi-task efficiently.

  • A high attention to detail.

Role Capabilities

  • A strong understanding of how to use 1st and 3rd party tracking solutions and tools, such as Facebook Pixel, DoubleClick and any other chosen attribution platform chosen for your clients / available in the department.

  • Understand trends in data, providing commentary and tangible actions (not commentary). Investigate variances in results using relevant industry tools, providing the 'why' and potential remedies to help improve.

  • Quality control of your and your teams output.

  • Embodying our values and behaviours always.

Key Experiences

  • Paid Social experience managing campaigns & client requirements

  • In depth knowledge of Paid Social, from an implementation perspective.

  • An appreciation of how Paid Social and earned Social can work best together.

  • An appreciation of the impact of other channels on Paid Social and vice-versa.

  • Passionate about the internet and technology, with a keen interest in the development of Social as a channel, keeping track of new developments within the industry.

  • Blueprint Certified & Twitter Flight School.

About dentsu international

Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative. www.dentsu.com

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.