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Overall Summary

iProspect wanted to demonstrate the benefits of adding paid social to the digital marketing mix to our client Real Insurance, who had previously only focused on paid search as the main driver of life insurance leads to their call centre (outside of SEO and other non-paid traffic).

Challenge/Objective

Real Insurance is an established advertiser within the PPC landscape and has played within top positions for numerous years. PPC performance was at its optimum, achieving 100% exposure and the maximum number of leads available on the desired keyword universe.

Strategy/Tactics

The testing period comprised of 4 weeks control followed by 4 weeks testing where the $34,000 investment was implemented. During the 8 weeks, PPC and all other media channels investment and activity remained static. Single source tracking was used to enable multi-touch attribution and correlation analysis.

During the test, we used Facebook’s native targeting, which comprised of broad category and demo targets, with right-hand side and page post link ads. Facebook’s creative best practice was adopted to build engaging content, which included using realistic images with the brand’s purple tonality. Messaging was holistically applied across both PPC and Facebook.

Results/Solutions

Brand PPC CTR increased by 24%
Non-brand PPC CTR improved by 6%
PPC leads increased by 15% despite investment dropping by 2.5%

Real Insurance

Case Study