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Client Manager

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Job Description

iProspect, is a global digital-first end-to-end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world’s most iconic brands working across a network of more than 8,000 media and performance specialists throughout 93 global markets.

Visit our website to discover more about what we do: https://www.iprospect.com/en/au/

Due to growth, we are on the lookout for a Client Manager to join our team in Melbourne. We have the opportunity to align the right candidate to the right portfolio and suit your current skill set, further resourcing the team and offering opportunities to upskill and cross train.

What your typical day will look like:

When you join the team at iProspect, you join a culture that is as committed to excellence as much as they are committed to enjoying the work that they do. You will play a key role supporting the strategy and execution of deliverables across, specifically taking accountability for the media planning outputs for a client including the media plan, implementation & recommendation in line with the media strategy.

Other responsibilities include:

  • Act as a key point of contact for day to day communications with clients, effectively running the media response and maintaining strong stakeholder relationships
  • Work closely with the buying team to ensure client expectations are managed and media delivery performance is clearly communicated
  • Take ownership of the media planning outputs for the account, including the media plan ad supporting the implementation and recommendation inline with the strategy
  • We have some incredibly talented Junior members in our team and working alongside our Director, we want your support in helping them grow!
  • Support the Director in accurate forecasting media billings by channel and provide insight through data

A bit about you:

  • Previous experience in a digital media planning and implementation role and a comprehensive understanding of the Australia Media market place
  • Strong stakeholder management skills with the ability to partner with agencies & media owners
  • A broad understanding and experience with technology platforms that support the media industry

What’s in it for you:

  • Our clients love working with us. We have solid, growing and trusting relationships which gives you the opportunity to really put your own flavour into the work that you do
  • Flexibility to work where you feel most productive – Be the Best You Policy
  • Lifeworks Employee Assistance Program, Mental Health Program delivered by the Black Dog Institute and free access to Calm Together
  • 5 weeks annual leave after 2yrs of service, 7 short winter / summer half days per year and 3 whole company mental health awareness days off per year
  • Participate in dentsu’s ‘One Day for Change’ annual volunteering initiative where over 1,200 staff in ANZ unite to spend their work time volunteering to help people in need across the communities in which we operate in partnership with more than 40 charitable organisations chosen by our staff
  • Save money with great discounts on health insurance, gym membership, buying a car and travel!

At dentsu, a diverse and inclusive culture enables our employees to bring their whole selves to work, and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures