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Humanity and society have only advanced because we are able to imagine a different world. Change is inherently in our DNA.

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Insights

Future Focus 2020 - The Next Ten Years

News

Conversation with Tom Verbugt, Director E-Acquisition, KLM Royal Dutch Airlines

Insights

From Exclusion to Inclusion

News

How to Manage Luxury Programe in the Affiliate Channel

Insights

Data-Driven Commerce - Winning at Commerce in the New Digital Economy

Insights

Latin America Finds Its Voice

In an era where customers hold the power over brands and demand increasing personalization to meet their individual needs, iProspect’s mission is to get to know them and anticipate what they will ask for next. It became crystal clear in 2018 that the Latin American consumer is ready and eager to use high-end technologies for commerce. Our study about the role of Voice technology in branding and commerce, the first such study in the region, proves that. iProspect is here to help brands walk this new path, develop their future customer journeys, and be the first to close the gap between what consumers want and how brands can meet their wants.

News

The New Digital Relationship: A Financial and Banking History

Insights

The New Digital Relationship: A Financial and Banking History

As consumers now benefit from a plethora of choices, banks need to reinvent themselves to stay relevant. Technological fluency, operational efficiencies and capacity for rapid adaptation to changing regulations are obvious pillars for performance today, but in an industry where trust and customer experience are the alpha and omega, genuine understanding of consumers’ expectations is more than ever the real cornerstone of success.

Insights

Fighting for Attention in a Multi-Screen World